These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. The maximum withdrawal is capped at €20,000 a month (€1,000 per day or €5,000 per week) and the minimum will depend on the selected withdrawal method. Processing fees will be applied if the member exceeds the number of free withdrawals and the processing time can take up to 24 hours. The player from Italy had their balance canceled due to a rule in the terms and conditions stating that the entire deposit must be wagered before making a withdrawal.

• The Complaints Team had advised her that withdrawals could take some time to process, possibly due to unfinished KYC verification or a high volume of withdrawal requests.
• On this page, you’ll find a list of the latest no deposit bonuses or free spins and first deposit bonuses offered by Casino Estrella which are available to players from your country.
• A further 30% up to 100 credits in bonus money can be claimed each Wednesday, plus there is a 50% to 100 credits Friday deal, and further cashbacks on Sundays.
• There is also the option to take a cooling-off period if you want a break from gambling.
• The first deposit bonus will give you Anjouan iGaming that will be handed out by 20 per day for five days.
• The higher the Safety Index, the more likely you are to play and receive your winnings without any issues.

Casino Estrella vs. Our Top Rated Casinos

We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Estrella, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Casino Estrella to be good. In our comprehensive review of all relevant aspects, Casino Estrella has attained an Above average Safety Index of 7.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree. There are plenty of payment methods available for withdrawals at Casino Estrella. The fastest option is to withdraw with cryptocurrency since they are processed almost instantly.

• They seemed to have pretty much all the newest games available, which is always a proof of a great and modern online casino.
• Casino Estrella has a theme that is mixed with the colors white, blue, and turquoise.
• At the left bottom, you can easily access the live support, check live stats, and search for a specific game.
• We currently have 3 bonuses from Casino Estrella in our database, which you can find in the ‘Bonuses’ part of this review.
• This is why we always acknowledge these when assessing casinos.
• The deposit + bonus money must be wagered 30 times before you can request a withdrawal.

Casino-estrellas.com – Casino Guide

If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities. You can also find other information related to payment methods such as limits and timeframe for each methods for withdrawal requests. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The player from Ukraine had their winnings voided due to an accusation of card counting. The casino provided evidence proving that the player had, in fact, used a card counting strategy in Live Baccarat.
Casino Estrella mobile casino works on all devices and is fully responsible for both phones and tablets. The games load fast and you can make deposits and withdrawals easily. The deposit + bonus money must be wagered 30 times before you can request a withdrawal. It goes without saying that to make the balance withdrawable after using the welcome bonus at this gambling site, players need to make a deposit of 30 times the original one. In comparison with other sites on the market, this wagering requirement is quite reasonable. Like many online casino sites on the market, Casino Estrella offers newbies a profitable welcome bonus, which considerably makes the venture more appealing right in the beginning.

Banking Options at Casino Estrella

These points can be exchanged into free spins, reload bonuses and even bonus money. However, when it comes to the first withdrawals, players have to provide some required documents to verify the account and make sure that money is given to the right hand. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Estrella. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. However, there is currently no User feedback score for this casino.

Player’s refund has been lost.

Login or Sign up to be able to manage and edit your reviews later on. Casino Estrella has a gambling license issued by Anjouan Gaming in Comoros. We did not find any unfair or predatory rules in the Terms and Conditions of Casino Estrella during our review. Below you have the option to tell the world about your experience with Casino Estrella. They have a link that leads to self-exclusion at the bottom of their website, as well as a page dedicated to responsible gaming.

The casino provided evidence proving that the player had used a card counting strategy in Live Baccarat. Our position in this case was that the casino should pay the player their winnings, as we did not consider the strategy they had used to be a sufficient reason to justify confiscating any funds. The complaint was closed as ‘unresolved’.However, the casino later stated that they are willing to reassess the situation. Unfortunately, the player did not respond to further questions, forcing us to reject the complaint. During our testing, we always contact Casino Estrella the casino’s customer support and test their responses to see how helpful and professional they are.

One of the highlights here are the live casino tables, which broadcast directly from the floor of some of the top casinos in Ireland including the Fitzwilliam and Penthouse Casinos. Roulette, Multi-Player Roulette, Blackjack and Multi Player Blackjack are featured. Furthermore, you will be able to claim more goodies by collecting SuperPoints during your playing session.
The team had attempted to follow up with the player but received no response. Due to the lack of communication from the player, the complaint was ultimately rejected. Casino Estrella offers plenty of payment methods for deposits and withdrawals.
We concluded the casino should refund the player’s funds lost during the period between informing the casino about gambling addiction/self-exclusion in his country of residence and account closure. However, there was no activity on the account at the given time. Therefore, we closed the complaint as unjustified and provided the casino with a recommendation regarding the acceptance of such players and/or possible additional processes implementation.